Institute of Sales & Marketing

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Download 2011 Training Calendar

In-House Training

Do you have more than 7 colleagues requiring the same training? Why not conduct this training In-House?
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If you would like us to schedule any of these courses later in 2011 please contact us and let us know.
Change Management

1. Introduction to Change Management

Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.

Managers who have an understanding of the dynamics of change are better equipped to analyze the factors at play and adopt practical strategies to deal with resistance.

This two-day workshop is a broad spectrum induction into Change Management which will help you deal with change and give you strategies to bring back to your employees.

What the course will cover:

  • The change process
  • The human response to change
  • The pace of change and the pace at which people adopt change
  • The pyramid response to change
  • Resisting and welcoming change
  • The Four-Room Apartment of change and how to use it
  • How to increase your resiliency to change
  • Managing anger
  • Dealing with stress
  • An action plan for success
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