Advanced Negotiation Skills

This is a very hands on course that has been designed to cover the advance topics that are essential for successful commercial negotiation across a wide range of roles. This course will specialise in helping participants develop assertiveness, confidence and control in business negotiation situations..

We don’t look at a “Win at all costs” attitude we focus on a “win win” negotiation style focusing more on the relationship building side of sales to make sure there is longevity in the relationship for future deals

Key Learning Points:

• Identify strengths and weaknesses of your negotiation style
• Understanding the different sort of buyers
• Defining buyer behaviour
• How to recognise negotiating tactics and stances
• Understanding unconscious (non-verbal) communication
• Strong assertiveness in business negotiation situations
• How to project confidence
• How to be an effective business negotiator

Course Content

Overview

• Planning for successful business negotiations
• How to structure your negotiations
• Verbal negotiation skills
• Non Verbal negotiation skills
• Win Win Outcome
• Listening skills
• Behavioural Styles
• Relationship building
• Personal action plans
• Assertiveness Behaviour
• Saying “No”

Training Method

The programme is designed to enhance learning through group and individual cases and exercises. There are a number of opportunities to simulate negotiation and bargaining situations, practice techniques and evaluate skill levels. In addition the course leader’s specialist knowledge and guidance are available in all sessions.

The programme will be supported with handouts and post course references. The design of each course will provide for each delegate’s preferred learning style and optimise experiential learning processes.

Tutor inputs will be aimed at giving direction and guidance to ensure effective learning, skill enhancement and attitudes to move with the times. The presentation of each programme will use the most modern technique, materials and equipment.

Meet the Course Instructor

Mark has been in the Sales Industry for 15+ years, originally from London England but living in the UAE for the past 12 years, he has been able to mix the British way of selling with the melting pot of cultures that fill the Middle East. He understands that business is built on trust and having that long-lasting relationship with clients. Where some others might look for quick business, to Mark that is a short vision to have, he looks at the long term and that is built on the value he tries to deliver daily

The experience Mark has gained over the years living the life of an active salesperson, he has been through the process and knows what it takes to succeed. This is so important when it comes to training because he takes his real-life experiences and relates that to challenges people are facing to create a solution.

Mark has worked with many different sales industries and sectors, both being a salesperson and leading teams. Whether your business is B2B, B2C, product, or service, Mark can help with sales skills, implementing a sales structure and process, whilst building confidence through motivation.

Mark's passion is to help salespeople to develop their skills so they can provide for themselves and their families.

Mark's mission is that he wants to restore the sales industry to the profession it once was, it has lost that gloss and shine over the years, he believes he can make that difference.