Human Resources Management Skills

The HR management role has changed massively over the years incorporating many new areas! This course has been developed working alongside some of the top HR managers in the UAE to help give a deeper understanding of the major functions that make up a modern HR department. If you are looking to strengthen your knowledge or venture into a specific HR function, then this course is for you.

Key Learning Points

• Defining the new functions of a HR Manager
• List the main functions in Human Resources
• Attracting and hiring qualified candidates
• Recruitment and selection
• Training and development
• Performance management
• Competency assessments
• How to effective appraisal system

Course Content

Overview

• Human Resources
• Competency based HRM
• Planning and Organizing Effectively
• The Recruitment Process
• Appraisal assessment
• Listening skills
• Behavioural Styles
• Coaching & Mentoring
• Dealing with Disciplinary Issues
• Effective Decision-Making

Training Methods

By all means, bring your pencil case, and yes, there will be handouts, but there will be a lot more discourse, debate, improvisation, role play, technology, practice and group dynamics. The training will be conducted in a friendly, fun atmosphere, which not only allows for different learning styles, but respects each delegate as an individual and ensures each one is challenged and derives maximum benefit from the course. Our aim is that you will be highly stimulated and encouraged to rethink.

Meet the Course Instructor

Clive has worked within the GCC for 24+ years over this span he has worked with multi-national, local companies and several government bodies as well as writing and delivering papers at the 3rd and 4th Middle East quality conferences. He has also had his work featured in The Chartered Banker magazine.

He has been active in all aspects of Finance and Management for over 40 years and is the Managing Director of a highly respected UK personal development company.

His clear communication style helps to make what can be very complex issues, simple and understandable with actionable ideas and recommendations.

Clive has developed and delivered a series of training programs across the Gulf region always giving the best results for his clients. With the tools he has developed along the way he has a wealth of knowledge and case studies to support his training courses.

His innovative thinking and techniques make him one of our most in-demand trainers in the GCC.