Powerful Leadership & Management

The 3-day Powerful Leadership & Management course is designed to empower both experienced and new managers to develop the necessary skills and strategies to excel in their leadership, management, and team-building abilities. This interactive and challenging program offers participants the opportunity to apply proven and effective techniques, skills, and methods to enhance their performance and achieve immediate benefits upon completion.

Throughout the course, attendees will learn to identify their leadership style, develop their ability to inspire and motivate individuals, and lead a diverse workforce through influence, not just authority. The course will cover key topics such as effective communication, conflict resolution, performance management, and team-building. By the end of the program, attendees will have gained confidence in their abilities, and will be equipped with the tools and techniques to lead their teams to success and achieve their organizational goals

Course Outcomes

Upon completion of this course, you will be able to:

• Utilise a variety of effective leadership styles to enhance team performance.
• Analyse and optimise team dynamics through a systematic approach to interpersonal assessment.
• Increase personal effectiveness through refined leadership and teamwork skills.
• Implement effective goal-setting and performance measurement techniques.
• Apply a range of motivational strategies to effectively engage and inspire your team.
• Efficiently delegate tasks with confidence and precision.
• Enhance your ability to effectively communicate and execute strategies with your team.
• Making employees accountable and responsible

Course Content

Introduction to Leadership and Management:

• Understanding the key concepts, theories, and principles of leadership and management
• Exploring the difference between a leader and a manager
• Functions of Leadership and Management
• Management Theories
• Qualities of a good vs bad manager
• Role of Leadership and management in organizations
• How it impacts the organization’s overall performance
• Strategies for effective leadership and management

The Cost of Poor Management:

• Understanding the impact of poor management on an organization and its employees
• Exploration of the cost of poor management, such as:
• High turnover rates
• Low morale
• Decreased productivity
• Damage to the company’s reputation
• Strategies for avoiding poor management practices and improving management effectiveness.

Solving Conflict within Teams:

• Developing skills for identifying, assessing, and resolving conflicts within teams
• Understanding Different types and levels of conflicts and how to approach them
• Managing difficult personalities and situations
• Strategies for handling conflicts and disagreements effectively
• Learning the role of the manager in settling disagreements between employees

Understanding Behavioral Styles:

• Analyzing team behavior
• Identifying different behavioral styles
• Understanding the Behavioral triangle
• Adjusting behavioral style for better relationships
• Strategies for managing team dynamics

Motivating Others And Effective Motivational Techniques:

• Understanding the Principles of motivation
• Identifying different Types of motivators
• Dealing with demotivated employees
• Strategies for creating an encouraging environment

How To Set Objectives And Meet Deadlines With Defined Time Schedules:

• Understanding the Characteristics of an effective planner
• Setting realistic and manageable goals
• Communicating goals and expectations to the team
• Strategies for meeting deadlines

Self And Time Management For Successful Performance:

• Understanding the four D’s of time management
• Developing self-management and discipline
• Minimizing interruptions, paperwork and meetings
• Managing conflicting priorities

How To Set Goals And Measure Your Personal/Team Performance:

• Understanding the role of a leader in the team’s success
• Setting team expectations
• Leading teams and driving organizational change
• Strategies for setting and measuring performance

The Leadership Process And Improving Personal Effectiveness:

• Understanding the leadership process
• Identifying areas for improvement
• Improving personal effectiveness

Self-Awareness And Emotional Intelligence (EQ) In Leadership:

• Understanding the qualities of an EQ leader
• Developing self-awareness
• Social awareness
• Self-management
• Relationship management

Managing Your Time, Priorities And Projects:

• Planning and prioritizing
• Setting personal and organizational objectives
• Being proactive
• Dealing with stress – the ‘triple A’ approach

Delegation, Empowerment And Motivation:

• Encouraging growth in others
• Understanding the GROW model
• Effective delegation techniques

Training Methods

By all means, bring your pencil case, and yes, there will be handouts, but there will be a lot more discourse, debate, improvisation, role play, technology, practice and group dynamics. The training will be conducted in a friendly, fun atmosphere, which not only allows for different learning styles, but respects each delegate as an individual and ensures each one is challenged and derives maximum benefit from the course. Our aim is that you will be highly stimulated and encouraged to rethink

Who should attend?

This course is ideal for managers and supervisors whose direct reports’ day-to-day work is impacted by the ongoing projects and initiatives within the organization. It will provide them with the skills and strategies needed to lead, manage and develop a high-performing team. Additionally, the course is also suitable for those who are transitioning into a managerial role or are new managers, who are looking to gain a deeper understanding of the key characteristics of a leader, and acquire the tools to effectively manage and lead their team. This program is also recommended for managers who wants to develop their personal effectiveness, set goals and measure performance more effectively, apply a range of effective motivational techniques, delegate tasks with confidence, improve their ability to communicate and execute strategies with their team.

Meet the Course Instructor

Graham Chambers is a British national, with very wide experience in the role of senior trainer. He is a former member of the UK military, where he served with distinction, from 1995 to 2006. For the past seven years, he has worked in various training positions in a range of organizations, primarily linked to the defence and security industries. In these roles, he has developed and delivered soft skills training programmes, and high level training courses on quality management and project management.

Graham has been resident in the UAE since 2010. His post-military training career involved running a range of courses in leadership, effective communications, team building, planning and organizing skills, decision making, etc. He also delivered a number of technical training programmes. Graham brings real life experiences into the training room, some of which, due to his military career, are outside the normal experience and scope of many trainers. His military career included positions relating to intelligence, counter terrorism, homeland security, and international security. This work required a very focused and analytical approach, combined with excellent communication and leadership skills, and the ability to work in effective, manageable teams.

  Graham joined HMS Ltd, a security training organization as an internal trainer. In this post, he delivered training to international teams, from the USA, Europe, and the Middle East. In 2008, he was promoted to manage a team of five direct reports, with additional responsibility for the co-ordination of a 30+ member international team in multiple locations (including the USA, Europe, Asia, and the Middle East).In this role, Graham became something of an expert and was then requested to deliver training programmes to senior figures in the UK and US governments. He was also responsible for the project management of a number of government projects.

  Graham gained PRINCE2 Practitioner (Project Management) qualification and utilised these skills in the new projects he worked on. He also delivered training courses in Six Sigma Facilitator Biography (a quality method for improving business efficiency and effectiveness), Change Management, Managing the Training Process, and Train the Trainer.

  Graham has delivered training to over 1000 individuals in the MENA region across a diverse range of industries and sectors.Graham believes his experience and knowledge of the design, planning, and delivery of a wide range of programmes creates excellent outcomes in the training room, with positive feedback from delegates. Graham always strives to give people a positive and memorable training experience.

  Graham’s key areas of expertise include:

• Specialized Coaching to all levels of Management from junior to ‘C’ suite
• Leadership Courses - multiple courses
• HR Management & Training - multiple courses
• Customer Service – multiple courses
• Sales & Marketing - multiple courses
• Personal Development- multiple courses
• Microsoft Courses, Project, PowerPoint (2010), Word, Outlook